Privacy Policy

1. Information We Collect

We collect only essential data to serve you better:  

• Personal Details: Name, email, phone number, shipping/billing address (when you purchase or contact us).  

• Device Information: IMEI, model, repair history (for service requests).  

• Website Usage: IP address, browser type, pages visited (via cookies; no sensitive tracking).  

2. How We Use Your Information

Your data is strictly used for:  

• Processing orders, repairs, and warranties.  

• Providing free tech support.  

• Sending service updates (never spam).  

• Improving our website/store experience.  

3. Data Sharing & Disclosure

We never sell your data. Limited sharing occurs only with:  

• Payment Gateways: Razorpay/UPI etc. partners (for transaction security).  

• Courier Service: Rapido/India Post etc. (for shipping).  

• Legal Compliance: If required by Indian law (IT Act, 2000).  

4. Data Security

We protect your information using:  

• SSL encryption on https://endroidheart.store.shoopy.in.  

• Password-protected systems and physical locks at our Purba Burdwan store.  

• Staff trained in data confidentiality.  

5. Your Rights

Under Indian IT laws, you can:  

• Access, correct, or delete your personal data.  

• Opt out of promotional messages (email/SMS).  

• Request data portability.  

Contact us to exercise these rights.  

6. Cookies

Our website uses minimal cookies to:  

• Remember your cart items.  

• Analyze site traffic (Google Analytics).  

You can disable cookies via your browser settings.  

7. Third-Party Links  

Our site may link to external services (e.g., Shoppy.in). We don’t control their privacy practices.  

8. Policy Updates

We’ll notify or sometimes not notify you of changes via:  

• Website banners (https://endroidheart.store.shoopy.in).  

• Store notices at Uttra Bus Terminal, Nababhat.  

9. Contact Us

For privacy concerns or data requests:  

• Owner: Jimmy Valentine  

• Address: Shop No. 148, Uttra Bus Terminal, Nababhat, Purba Burdwan, WB 713101  

• Phone/WhatsApp: +91 6297056755  

• Email: privacy.endroidheart@gmail.com 

This policy complies with India’s Information Technology (Reasonable Security Practices) Rules, 2011.

Endroid Heart: Reviving Trust, Protecting privacy.